Last updated: June 2022
Francine’s Travel (“Francine’s Travel”, “us”, “we” or “our” as the context requires) provides online travel search services (including flight, cruises, destination wedding packages) and other travel related services (the “Services”) to travelers throughout via our website, https://www.francinestravel.com/ , apps and other platforms (herein referred to as the “Platforms”).
Our Services and Platforms are provided by Francine’s Travel, a private limited company incorporated and registered in United States. You can find our details, including correspondence address and registered office, on our Company Details page.
The Platform and Services are intended for Users who are at least 18 years old. If You are under the age of 18, You are not permitted to register for the Platform or use the Services without parental permission. However, if You are above the age of 18 yet not meeting the legal age as per Your respective country laws, You are also requested to seek parental permission or immediately cease using the Platform. By registering for any Services, You represent and warrant that You are eligible to use the Platform or have consent from Your parent or guardian. We may make changes to these Terms of Service, Platform or the Services to meet our Users' needs and/or for our business priorities at any time. The updated version of these Terms of Service will be indicated by an updated revised date and the updated version and/or the changes in the Services will be effective when posted. You are responsible for visiting this Platform and to stay informed of all the updates. Your continued use of the Platform represents that You have accepted such changes.
You may only use our Services and Platforms in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to these Terms, we grant you a non-transferable, non-exclusive licence to download, access and use our Services and Platforms for your own personal, non-commercial purposes and for no other purpose. We grant this licence subject to you agreeing that you shall not:
You also agree not to use any unauthorized automated computer program, software agent, bot, spider or other software or application to scan, copy, index, sort or otherwise exploit our Services or Platforms or the data contained on them. Francine’s Travel has made a substantial investment in collecting, processing and presenting thousands of travel data suppliers, so any breach of this provision is a material breach of these terms and Francine’s Travel reserves the right to take any technical or legal action to detect and restrict unauthorized automated access to our Services and Platforms.
Where you sign up to our Services or Platforms with a log-in account or password, you are responsible for keeping those password and log-in details confidential and secure. If you become aware, or suspect for any reason, that the security of your log-in details has been compromised, please let us know via our Contact Us page immediately.
Except as set out elsewhere in these Terms of Service, all intellectual property rights including copyright (including copyright in computer software), patents, trade marks or business names, design rights, database rights, know-how, trade secrets and rights of confidence in our Services and Platforms (together, the “Intellectual Property Rights”) are owned by or licensed to Francine’s Travel. You acknowledge that by using the Services or Platforms, you will not acquire any right, title or interest in or to them except for the limited license to use them granted to you by these Terms of Service. You also acknowledge that you have no right to have access to any of the Services or Platforms in source-code form unless it is released under a license specifically permitting such access.
Francine’s Travel owns the Platform and all Services and content therein except for content or Personal Data posted by the Users (“User Content”) and all worldwide intellectual property rights relating to the foregoing. Except as expressly authorized by Francine’s Travel, You will not copy, distribute, sell, lease, perform, display, sublicense, modify or prepare derivative works of the Platform, in whole or in part. Francine’s Travel reserves all rights not expressly granted to You under these Terms of Service. All Content on the Platform is protected by applicable copyright laws. You agree to comply with all copyright laws and any copyright notices, information, or restrictions contained in any Content available on the Platform or accessed through the Services. Any use of the Platform not expressly permitted by these Terms of Service will be deemed a breach of these Terms of Service and may violate copyright, trademark, and other laws.
To the extent that our Services or Platforms allow you to post, upload, transmit or otherwise make available any User Content, you agree that:
If you provide us with any suggestions, comments, improvements, ideas or other feedback (“Feedback”), you hereby irrevocably assign ownership of all intellectual property rights subsisting in that feedback to us and acknowledge that we can use and share such Feedback for any purpose at our discretion. You can provide feedback to us by clicking on the ‘feedback’ tab or through our Contact Us page.
We respect the intellectual property rights of others. If you have reason to believe that your copyright is being infringed by any content on our Services or Platforms, please send a written notification of the alleged infringement to email@example.com, for the attention of Francine’s Travel. Alternatively, you can contact us in writing at:
93 Van Buren St,
Newark, New Jersey, 07105
Your use of the Services and Platforms is entirely at your own risk.
Although we enforce strict price accuracy policies we do our best to ensure that the content displayed on or via our Services and Platforms is up to date and accurate, we cannot guarantee the reliability or accuracy of such content.
We provide the Services and Platforms on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that our Services or Platforms (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware.
Francine’s Travel is solely responsible for providing any travel options displayed via the Services or Platforms or for setting or controlling the prices we display. Any third-party travel products which you find and/or book via our Services or Platforms are provided by independent travel providers.
Francine’s Travel facilitates your bookings with travel providers but is not responsible and has no liability to you in respect of such bookings. The identity of the relevant travel provider and the terms and conditions applicable to your booking with them (“Travel Provider Terms”) will be notified to you at the time of booking and you should ensure that you read and fully understand them before completing your booking.
The Travel Provider Terms should set out what rights you have against the travel provider and will explain their liability to you in the event of anything going wrong.
You agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations, revocation of frequent flier miles and other benefits, and additional charges.
These Terms set out the full extent of Francine’s Travel’s obligations and liabilities in respect of our Services and Platforms.
Francine’s Travel has no responsibility whatsoever for any arrangements you make with any third party as a result of your use of our Services or Platforms (including, without limitation, any travel provider). If you encounter any problems with any booking, you make or attempt to make via Francine’s Travel, you acknowledge that you should resolve that issue with the relevant travel provider and that your sole remedy in such circumstances, including any refund, lies with the relevant travel provider and not with Francine’s Travel. Where our Services or Platforms contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
You may see advertising material submitted by third parties on our Services and Platforms. Each individual advertiser is solely responsible for the content of its advertising material and Francine’s Travel accepts no responsibility for the content of advertising material, including, without limitation, any errors, omissions or inaccuracies.
To the maximum extent permitted by law, we (together with our officers, directors, employees, representatives, affiliates, providers and third parties) do not accept any liability for (a) any inaccuracies or omissions in the content displayed on or via our Services or Platforms; or (b) any act of god, accident, delay or any special, exemplary, punitive, indirect, incidental or consequential loss or damage of any kind (including, without limitation, lost profits or lost savings), whether based in contract, tort (including negligence), strict liability or otherwise, incurred by you arising out of or in connection with your access to, use of, or inability to access or use, our Services or Platforms or their contents.
Subject to these Terms of Service and to the extent permitted by law, our maximum aggregate liability to you arising out of or in connection with these Terms or your access to, use of, or inability to access or use, our Services or Platforms shall be limited to the sum of $100 (one hundred US dollars).Nothing in these Terms of Service shall limit or exclude (a) our liability in respect of death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation; (b) any other liability that cannot be excluded by law; or (c) your statutory rights.
Subject to these Terms of Service, you will be responsible and liable to us for all actions, claims, proceedings, costs, damages, losses and expenses (including, without limitation, legal fees) incurred by Francine’s Travel, and each of our officers, directors, employees and agents, arising out of or in any way connected with your use of our Services or Platforms or breach of these Terms.
Francine’s Travel may in its absolute discretion immediately terminate any agreement with you under these Terms of Service at any time upon notice to you and/or, if you have a log-in account, by cancelling your membership and your access to your account and removing any User Content you have uploaded to our Services or Platforms. Francine’s Travel may suspend your access and use in whole or in part without notice at any time, for example to prevent you from uploading any User Content, without incurring any liability to you whatsoever.
You acknowledge that your unauthorized use of our Services or Platforms may result in irreparable damage and injury to Francine’s Travel and/or its affiliates or licensors for which money damages would be inadequate. Consequently, in the event of such unauthorized use, we and our affiliates and/or licensors (as applicable) shall have the right, in addition to any other legal remedies available, to seek an immediate injunction against you.
The invalidity or unenforceability of any provision (in whole or part) of these Terms shall not affect the validity or enforceability of the remaining provisions (in whole or part). The whole or part of any provision which is held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed deleted from these Terms.
These Terms are personal to you. You shall not be entitled to assign these Terms in whole or in part to any third party without our prior written consent.
These Terms represent the entire agreement between us and you and supersede and replace all and any previous terms, conditions, agreements and arrangements in respect of your use of our Services or Platforms.
We will act promptly to any indications of User Content that is in breach of these Terms. Where you know of or suspect any illegal activities, please contact us at our Contact Us page
.Any failure by us to enforce any of these Terms shall not be a waiver of them or limit the right to subsequently enforce any of these Terms.
A person who is not a party to these Terms shall have no right to enforce any provision of these Terms.
Irrespective of the country from which you access or use Services or Platforms, to the extent permitted by law these Terms and your use shall be governed in accordance with the laws of United Stated and you are deemed to have submitted to the non-exclusive jurisdiction of the courts of New Jersey to resolve any disputes which may arise hereunder. If you are using the Platforms or Services for commercial purposes, or via an unauthorised computer program as further described and prohibited under the “using our services” section of these Terms, then you submit to the exclusive jurisdiction of the courts of United States for any disputes arising hereunder unless there is an existing commercial agreement between us governing your use which specifies otherwise.
If you require further information about Francine’s Travel or have any suggestions concerning how to improve our Services or Platforms, please contact our Contact Us page.